Ace Your Restaurant Job Interview: 20 Common Questions and Sample Answers

Job Search Tips / November 27, 2024

Preparing for a restaurant job interview can be a bit nerve-wracking, but don’t worry—we’ve got you covered. From front-of-house roles like servers and hosts to back-of-house positions like cooks and dishwashers, restaurant interviews tend to follow similar patterns.

Below, we’ve compiled a list of the 20 most common restaurant job interview questions, along with examples of how to answer them. Use these as a guide to help you feel confident and ready to impress your interviewer.

1. Can You Tell Me About Yourself?

This question helps the interviewer get to know you and your background.

Example Answer:
“I’ve worked in customer service for three years and love interacting with people. I recently worked as a cashier at a café, where I developed strong multitasking skills. I’m excited to bring my energy and enthusiasm to your restaurant team.”

2. Why Do You Want to Work Here?

Show your knowledge of the restaurant and your enthusiasm for the role.

Example Answer:
“I’ve always admired the way your restaurant emphasizes fresh, local ingredients and creates a welcoming atmosphere for guests. I’d love to contribute to that experience by bringing my passion for great service.”

3. Do You Have Any Previous Restaurant Experience?

This is a chance to highlight your relevant experience—or show how transferable skills apply.

Example Answer:
“Yes, I worked as a line cook for two years at [Restaurant Name], where I learned to handle high-volume service and maintain quality under pressure. I also have customer service experience from working as a barista.”

4. How Do You Handle Difficult Customers?

Conflict resolution is critical in restaurants. Show your ability to stay calm and professional.

Example Answer:
“If a customer is upset, I listen to their concerns without interrupting. Then, I apologize sincerely and work to find a solution, whether that’s fixing their order or involving a manager if necessary.”

5. What Would You Do if a Co-Worker Called Out and You Had to Cover?

This question tests your flexibility and teamwork.

Example Answer:
“I’d step in and cover as much as I can to ensure smooth service. I’m a team player and understand that everyone needs to pitch in during busy times.”

6. How Do You Prioritize Tasks During a Busy Shift?

Time management is essential in restaurants.

Example Answer:
“I focus on the most urgent tasks first, like serving guests or refilling drinks. I also communicate with my team to make sure we’re all on the same page and working together to handle the rush.”

7. Can You Describe a Time You Went Above and Beyond for a Customer?

Share a story that highlights your customer service skills.

Example Answer:
“One time, a customer mentioned it was their child’s birthday. I arranged for a small dessert with a candle and had the staff sing ‘Happy Birthday.’ The family was thrilled, and it made their experience memorable.”

8. What Do You Know About Food Safety?

This question is especially important for kitchen roles.

Example Answer:
“I know the importance of maintaining proper food temperatures, avoiding cross-contamination, and following hand-washing protocols to ensure the food we serve is safe and high-quality.”

9. How Do You Handle Feedback or Criticism?

Show that you’re open to learning and improving.

Example Answer:
“I view feedback as an opportunity to grow. If someone points out something I can improve, I listen carefully and take steps to do better next time.”

10. Can You Work Evenings, Weekends, and Holidays?

Flexibility is often required in restaurant jobs.

Example Answer:
“I’m available evenings and weekends, and I understand that holidays are busy times in the restaurant industry. I’m happy to adjust my schedule to meet the team’s needs.”

11. How Would You Handle a Situation Where a Table’s Order Was Incorrect?

Mistakes happen—how you respond matters.

Example Answer:
“I’d apologize to the customer right away and take the incorrect dish back to the kitchen. Then, I’d follow up with the kitchen to ensure the correct dish is prioritized and keep the customer updated.”

12. Do You Prefer Working Alone or in a Team?

Most restaurant roles require teamwork, so emphasize collaboration.

Example Answer:
“I enjoy working as part of a team because it creates a supportive environment where everyone can succeed. That said, I’m also comfortable handling tasks independently when needed.”

13. How Do You Stay Motivated During Long or Busy Shifts?

Show your ability to stay energized under pressure.

Example Answer:
“I focus on staying positive and taking things one task at a time. I also make sure to communicate with my team so we can keep each other motivated.”

14. What Would You Do If a Co-Worker Wasn’t Pulling Their Weight?

Highlight your communication and problem-solving skills.

Example Answer:
“I’d try to help them out if I could and have a polite conversation to see if they’re okay or need assistance. If the problem continued, I’d bring it to the manager’s attention.”

15. Why Should We Hire You?

This is your chance to summarize your strengths and enthusiasm for the role.

Example Answer:
“I’m passionate about providing excellent service and creating a great experience for guests. My experience, positive attitude, and dedication to teamwork make me a great fit for your restaurant.”

16. How Do You Ensure Accuracy When Taking Orders?

Attention to detail is crucial for servers and cashiers.

Example Answer:
“I repeat orders back to customers to confirm accuracy and double-check them before sending them to the kitchen. This helps minimize mistakes and keeps guests happy.”

17. What’s Your Favorite Part of Working in a Restaurant?

Share your enthusiasm for the job.

Example Answer:
“I love the fast-paced environment and the opportunity to meet new people every day. There’s nothing more satisfying than seeing a guest leave happy because of great service.”

18. How Do You Handle Stress in the Workplace?

Restaurants can be stressful—show that you can stay calm under pressure.

Example Answer:
“I focus on staying organized and prioritizing tasks. If I start feeling overwhelmed, I take a deep breath, communicate with my team, and tackle one thing at a time.”

19. What Are Your Long-Term Goals in the Restaurant Industry?

Demonstrate your commitment to growth.

Example Answer:
“I’m passionate about hospitality and hope to grow within the industry. My goal is to develop my skills and eventually move into a leadership role, like a manager or trainer.”

20. Do You Have Any Questions for Us?

Always have a few questions prepared to show your interest in the role.

Example Questions You Could Ask:

  • “What does a typical day look like in this position?”
  • “What qualities do your most successful employees have?”
  • “Are there opportunities for advancement within the company?”

Final Thoughts

Restaurant job interviews don’t have to be intimidating if you come prepared. Practice answering these common questions, focus on showcasing your skills, and don’t forget to let your personality shine through. With the right preparation, you’ll be one step closer to landing your next role in the restaurant industry!