6 tools that will make you a better hotel manager
Career Advice / February 28, 2016What if we could offer you a shortcut to becoming a better hotel manager? That probably sounds too good to be true. And what if we could offer you six shortcuts to becoming a better manager? That definitely sounds too good to be true.
But it’s not—because we’ve hunted down the most helpful online tools and apps available. Download them, put them to work, and you’ll instantly upgrade your capabilities.
1. Call Frank
Self-reflection and assessment is crucial to career growth. After all, you can’t move forward unless you have a clear understanding of your strengths and growth opportunities. However, most of us don’t have the time or energy to write down notes at the end of the day. That’s why Call Frank is so great. Every night at the time of your choosing, you’ll receive a one-minute phone call. Use it to summarize your day. Your answer will be recorded, so you’ll essentially have an oral diary.
Free
2. Next Meeting
You’re constantly juggling a million tasks and projects, which can make it difficult to keep track of your next meeting. This browser extension puts your next appointment in your menu bar. You’ll never forget another meeting.
Free
3. Calm Down Now
As a manager, you don’t have the luxury of panicking, even when the situation is truly dire. Next time you’re facing a workplace crisis, pull up Calm Down Now on your smartphone. This app is packed with guided relaxation techniques, soothing sounds, and helpful techniques for destressing. You’ll be cool and collected—and ready to deal with the emergency.
$1.99
4. The Question Queue
One of your biggest responsibilities is inspiring your staff members: to perform great customer service, to work cohesively as a team, and to do their best work. And The Question Queue helps you do that. After you pick an objective (“drive productivity,” “spot potential issues,” etc.), then you’ll receive suggestions for what to ask during your next one-on-one.
Free
5. Offline Time
We’re all beset by online distractions. However, when you really need to get off Facebook and get to work, Offline Time is the tool you need. It switches off your WiFi for a set period of time—and while sure, you can turn your Internet back on again, the app will make sure you’re sure by asking no less than five times. Next time you need to write a report or do scheduling, it’ll take half as long.
Free
6. FoxType
Being a great hotel manager means being a great communicator: in-person, over the phone, and especially via email. Unfortunately, miscommunications are pretty common with email. That’s where FoxType comes in. It inserts right into your Gmail to tell you how polite your messages are and how you should rewrite them to sound friendlier.
Free