You’re completely confident a promotion is on its way. After all, your manager said he’d been really impressed with your recent progress—plus, he scheduled a “performance review” for next week even though it’s not the end of the quarter.

So, when your coworker Anne is promoted and you’re not, you’re completely stunned. What did Anne have that you didn’t?

While this scenario might be hypothetical, it plays out in hospitality companies around the world. That’s why we’re letting you in on how managers decide whom to promote. With this info, you’ll never be blindsided again—because you’ll be the one moving up!

Sign #1: You’re crushing your current KPIs

When you’ve grown out of a job, it’ll be obvious: month after month, you’ll be exceeding your goals.

For example, say you’re an assistant food and beverage manager. During your first year on the job, you serve as the primary point of contact for half of your clients; during your second year, you serve as the point of contact for two-thirds; and by your third year, you’re handling almost all of the clients. At that point, your manager would definitely recognize you as promotion-ready.

Sign #2: You’re putting In extra

Bosses look to promote those who go above and beyond—showing their commitment, reliability, and selflessness. If you’re salaried, that might mean staying later to finish up an urgent project or jumping in during an off-hours crisis. If you’re an hourly employee, your boss will be keeping an eye out for times you volunteered for an unpleasant task or did something without being asked.

Sign #3: You’re Implementing Feedback

Any time you move into a higher position, there’s bound to be growing pains. For that reason, your boss won’t promote you unless he or she believes you take constructive criticism well.

To give you an idea, imagine you’re a front desk agent. A couple of weeks ago, your supervisor told you that your record-keeping abilities were excellent, but that you could be a little more patient with demanding guests. Since then, you’ve been diligent about staying calm and pleasant with even the most challenging people—which tells your boss that you’re receptive to feedback and able to adjust. This trait is invaluable when you’re taking on a bigger role.

Sign #4: You’re Learning New Skills

When employees take opportunities to learn new things, it tells their employer a couple of things. The most obvious? That employee is now more capable. Imagine you’re an events manager, and you teach yourself new marketing techniques. Now, you can promote events much more effectively, boosting your company’s bottom line.

Taking the initiative to acquire a new skill also demonstrates your ambition. You’re actively trying to grow, which tells your boss that if he or she doesn’t promote you, you might look for another role elsewhere!